We are New Zealand’s leading offsite backup service provider

We use 21st Century technology to provide you with a cheap, offsite, no hassle computer backup solution. Our programme encrypts your data compresses it and transmits it via the internet to our storage computers ready for your retrieval. Quite simply our clients never have to worry about backing up their computers again.

Backup Online’s automated offsite backup service allows your computer to automatically perform unattended offsite backups after business hours, ensuring that your valuable data is always safe and can be recovered quickly, even if there is a catastrophic loss.

The service is simple, inexpensive and 100% reliable.  All you have to do is leave your computer or network turned on for the night your backup is scheduled and we do the rest while you sleep.

We believe that our service would be of use to your clients

Many people do not realise that the value of their data can easily far exceed the value of their computer system itself.

If you pay someone $14.00 per hour to enter data, for example, accounts receivable/payable, payroll, etc., you spend (taxes and all) approximately $2,200 per month for that data.  In one month you have spent the value of your computer for data entry alone.  The actual value of your data is much higher than this, however, because of its intrinsic value to your business.

What if you lost it, suddenly, without warning?  What would be the cost to your company in lost data entry time, lost billing and recovery time?  What if some of your data simply could not be replaced?

Backup Online’s automated offsite backup service ensures that this will never happen to you.  We will maintain your backup data for you, automatically, stored in our climate-controlled, burglarproof facility ready for immediate retrieval.

Using Backup Online backups, your computer can be back up and running, usually within 24 hours of a catastrophic loss (even if you lose your computers in a fire) or within hours if a minor loss.

What if you already do your own backups?  Backup Online can still help.  We have found that most people who do their own backups often fail in one of the following ways:

i)They do not carry out regular backups.
Regular backups are essential to a proper backup strategy.  
Most business people are very busy running their business and do not remember to back up regularly.

ii)They do not take their backups offsite.  
People who are able to do backups on a semi-regular schedule practically always leave their backups at the office,where they can be destroyed in a fire or stolen right along with their working data.

iii)They do not back up the right files.
Many people who do regular backups do not back up enough files, or back up too many files of the wrong kind.Some files never change.  These only have to be backed up and verified once.  Other files change regularly and should be backed up daily.  As your use for your computer changes, you should also change your backup strategy.

iv)They do not realise their backup is no good. 
It is easy to assume your backup has been done properly and reliably, only to find out later that your diskettes or tapes are damaged and your backup is worthless.  A proper backup strategy takes into account the possibility of damaged copies and solves the problem with redundant copies, integrity checks and benchmark archives.

v) They do not have an adequate disaster plan.
This is a plan designed NOW, to be implemented quickly and automatically if there is a catastrophic loss.  It is designed to eliminate planning after a loss, when your time is better spent recovering your system.

vi)Even if they backup regularly and store the backup disks offsite.
How secure is their off site storage area?
What happens if they are stolen?

All computer users know they should back up their data.  However, fully half of business computer users never back up at all. 
Reasons are many and varied, but here are some of the most common:

It takes too long.
Yes, it does.  Especially if you are using diskettes for your backup media, as most microcomputer users do.  Even if you have a tape drive, it can take quite a while.  It is annoying to have to swap diskettes or tapes, or remember which tape or diskette to use.  It takes time away from your normal business activities and it is just plain boring.

They do not know how. 
This is not as trite as it sounds.  Performing a proper backup is more than just copying groups of files to diskettes or tapes.  It involves selecting which groups of files need to be backed up and when; verifying and properly dating backups; maintaining the proper rotation of redundant backup copies; modifying the backup strategy as your use of your computer evolves; adding new file groups as you add new programmes; and periodically updating your disaster recovery plan.

They forget. 
In the heat of business, when daily tasks must by necessity be prioritised, backups end up scheduled in importance somewhere between emptying the waste basket and sharpening pencils.  Backup time is often the end of the day when you want nothing more than to just get out of there.  Staying late to do a backup just does not happen.

They think it will never happen to them. 
Oh, yes it will.  It happens to EVERYBODY, sooner or later.  Do you really think your hard drive will last forever?  Fixed disk errors are a fact of life with computers.  Sometimes errors are minor, damaging only one file and sometimes they are major, wiping out the entire disk.  These spinning metal platters with heads floating precariously close have become deceptively unreliable for the complicated and intricate nature of the technology.  It is easy to be lulled into complacency. Do not be.

To install Backup Online’s automated offsite backup system, you add a telephone modem (if you do not already have one), and our software.

At a preset time, your computer wakes up and compresses the data scheduled for backup into a securely encrypted format, it then uses its telephone modem to call Backup Online’s archival computer in Christchurch.  After properly identifying itself to Backup Online’s computer, transmits its backup.

When finished, Backup Online’s computer again verifies the data and informs your computer that the files are secure.  Your computer then hangs up the phone and goes back to sleep.

That is a simplistic account of what happens.  Your data is safely backed up, and stored offsite.

When you need it you simply retrieve it from our computer

Backup Online charge clients a one off connection fee plus an ongoing storage fee invoiced monthly.  The client can either install the programme themselves or have their IT support person install the programme.

We recommend that the client, or their IT support person, regularly check that the files they have chosen Backup Online to backup are still relevant.

Monthly Charge

The storage fee is charged on the amount of compressed data stored.  Usually data files can be compressed to approximately 25% of their original size

i) Connection Fee
Backup Online charges a one off fee of $199.00 + GST to cover your purchase of our software and encryption system.

ii) Setup Fee
You can either setup the programme yourself or have your computer support person do this for you.

iii) Phone Support
Is provided free of charge for the instalment and $1.00 per 1 minute thereafter.

iv)Tech Support
If you require a technician to come on site it will be charged out by the technician at our hourly rate.

PAYMENTS
You will be charged monthly for the data storage fee.  Your account will list the dates and times of all backups and the amount of storage space used the names and original sizes of the files backed up along with the last date of modification of each file.  The statement will also include a report of any errors encountered in your data, or trouble with the backup process.

The connection fee is payable on the signing of the contract for Backup Online’s services and is payable by cash, cheque, credit card.

Backup Online can save your business, save you worry and the time cost of backing up your files.

Call us today for a free no obligation presentation.